Requirements for access to data required for switching electricity supplier

Wiener Stadtwerke GmbH thanked for the opportunity to submit feedback. We would like to comment as follows specifically Step 1.5 (New supplier must inform final customers of the outcome of any contractual restrictions with the current supplier) & 1.10 (New supplier must inform final customers of the result of the counting point validation with the distribution system operator): In these process steps, we…

Filed in German · English published by the European Commission

We consider that it is good that the requirements for access to customer data for supplier switching are tightened in such a way that the customer must approve access to the information. This reduces the risk of fraud and identity theft. However, it is important that it does not become too complicated for customers to switch suppliers.

UFE would like to thank the European Commission for the opportunity to share its analysis of the proposed draft regulation aimed at harmonising procedures for accessing the data required to switch electricity supplier within the EU. Legislation currently in force in France already meets the requirements set out in this draft regulation.

UTILITALY COMMUNITY TO THE CONSULTATION ON THE PROJECT OF IMPLEMENTING REGULATION Ares (2025) 4048445 The need to adopt a 24-hour switching procedure by the end of 2026, as provided for in Directive 2019/944, will have particularly significant effects in terms of increased competition between market operators and better awareness and choice vis-à-vis final customers.

Filed in Italian · English published by the European Commission

Elettricità Futura welcomes the proposal of an Implementing Regulation (IR) on access to data for switching electricity suppliers to harmonize procedures and facilitate full interoperability of energy services within the EU. The Draft Implementing Regulation of Directive 2019/944 is a significant step towards a more integrated, competitive, and consumer-focused EU electricity market.

Repsol welcomes the opportunity to contribute to this initiative. We would like to give our opinion on Article 5(a): Responsibilities of new electricity supplier The new electricity supplier shall: (a) verify the identity of the final customer requesting the switch of supplier through solutions using at least two authentication factors; Article 5(a) of the draft Regulation on interoperability requirements and…

We welcome the Commission proposal for Implementing Regulation on interoperability requirements and non-discriminatory and transparent procedures for access to data required for customer switching, as a necessary tool to promote competition and good functioning ok the EU electricity supply market.

EDP welcomes this Commission initiative, an important step towards harmonizing and accelerating electricity customer switching across the European Union (EU). While the document provides a strong foundation for enhancing market efficiency, promoting consumer engagement, and fostering digital innovation aligned with suppliers goals of streamlining operations and improving customer experience, its effective…

Energie-Nederland supports the requirement of 2-factor authentication when granting consent to third parties to use customer energy data. Energie-Nederland does not agree that an electricity supplier should be able to identify its customer by means of 2-factor authentication only for the purpose of switching. For a more detailed explanation, see the attached document.

Filed in Dutch · English published by the European Commission

PKEE welcomes draft EC proposal on Implementing Regulation on interoperability requirements and non-discriminatory and transparent procedures for access to data required for customer switching. Poland is developing in practice its country-wide power data exchange digital system CSIRE and new model of electricity supplier switching with the aim of ensuring that market participants share a clear and mutual…

Iberdrola welcomes the Commission proposal for Implementing Regulation on interoperability requirements and non-discriminatory and transparent procedures for access to data required for customer switching, as a necessary tool to promote competition and good functioning of the EU electricity supply market.

The feedback from E.ON Czech Republic, s.r.o. is provided in the attached document. It includes consolidated comments on behalf of EG.D, s.r.o. (distribution system operator in the Czech Republic) and E.ON Energie, a.s. (suppliert/supplier of last resort in the Czech Republic).

Filed in Czech · English published by the European Commission

ENTSO-E and the EU DSO Entity, as members of the Joint Working Group (JWG) legally established under Implementing Regulation (EU) 2023/1162 on interoperability requirements and non-discriminatory and transparent procedures for access to metering and consumption data, are pleased to submit this joint response to the European Commissions public consultation (Have Your Say) on the draft Implementing Regulation on…

The Commission, through this text, expresses its ambition to establish a reference model that is technologically neutral, with the aim of the seamless and efficient data exchange, supporting the broader objectives of transparency, competition, and consumer empowerment in the retail electricity market.

In Romania, the procedure for change of energy and gas supplier is already in force - ANRE order no 3/2022, which set up the procedure for changing online the supplier, using the dedicated platform under ANRE IT web domain - https://posf.ro/. The platform creates conditions to all customers for changing the supplier according the proposed EU Regulation.

Finnish Energy thanks you for the opportunity to comment on the implementing regulation concerning switching electricity suppliers. Attached, we present our detailed feedback. We support the goal of seamless switching. We emphasize that this regulation shall purely focus on the data exchange and it shall not restrict contractual possibilities.

Polskie Sieci Elektroenergetyczne (PSE) has been appointed as the Energy Market Information Operator (OIRE) for Poland, which in EUs terminology corresponds to the Metering Point Administrator. The purpose of the OIRE's activities is to establish and supervise the Central Energy Market Information System (CSIRE).

Enel Group welcomes the proposal of an Implementing Regulation (IR) on access to data for switching electricity suppliers to harmonize procedures and facilitate full interoperability of energy services within the EU.

ENGIE welcomes the Commissions efforts to promote a harmonised, transparent, and customer-centric framework for electricity supplier switching across the EU. We support the ambition to enable 24-hour switching through interoperable and non-discriminatory access to metering and consumption data.

Fingrid Oyj is Finlands transmission system operator: its owners are the Finnish state and Finnish pension insurance companies. Our mission is to secure the supply of energy in our society in all circumstances and to promote a clean, market-based power system.

Comment on using the term metering point administrator We require to introduce the following definition of the delegated operator in Article 2 and to use this term alongside the term metering point administrator (i.e. to add the words or the delegated operator next to metering point administrator) in the provisions specified below.

We propose the following modification to article 7: "(a) make available, in a non-discriminatory way, to the new supplier, on their request and with permission of the final customer or an appropriate legal basis, the characteristics of the associated accounting point or points, through an online interface or through another appropriate interface;" Argumentation: the permission of the customer is obviously needed for…