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EU consultation

Reinforced consumer protection cooperation

11 submissions from 11 organizations told the European Commission what they think about this file. Here is what each of them said, in their own words.

The Commission lists 125 submissions on this file. Shown here: the 11 from organizations. Not shown, by design: submissions from private individuals, which we never publish, and anything filed since our last weekly refresh.

Who showed up

5 submissions from industry — companies and their trade associations — against 5 from civil society: NGOs, consumer organizations, environmental groups and trade unions.

Industry 5Civil society 5Public authorities, academia, other 1

Groupings use the respondent type each organization selected when filing. Counting submissions, not organizations — a body that filed twice is counted twice.

The file, right now

The consultation closed on 21 Dec 2022 — it ran from 28 Sept 2022.

Policy area
Justice (DG JUST)
Where it stands
In planning
Adoption expected
30 Jun 2025

How it got here

  1. Public consultation21 Dec 2022
  2. Call for evidence · impact assessment21 Dec 2022

Also on the Commission’s pipeline for this file, with no date recorded: Initiative planned, Proposal for a regulation.

Showing 11 of 11 submissions.

FA

Française des Jeux

· · filed 21 Dec 2022 · source

The second European lottery, the Française des Jeux (FDJ), wishes to point out that, in accordance with the principle of subsidiarity, and in accordance with the settled case-law of the Court of Justice of the European Union, it is for the authorities of each Member State to agree on the applicable law and prosecution in relation to gambling.

Filed in French · English published by the European Commission

LinkedInX
BC

Booking.com

· · filed 21 Dec 2022 · source

Booking.com welcomes the opportunity to provide input to the Commission' s work on the revision of the Consumer Protection Cooperation (CPC) Regulation. Booking.com attaches great importance to offering an intermediary service that both our travel partners and consumers can trust. It is this trust that has been fundamental to the success of Booking.com as a reliable travel platform.

LinkedInX

CENTR recommendations CENTR fully supports the proportionate and tiered approach enshrined in Article 9(4) of the CPC Regulation concerning the minimum enforcement powers of consumer protection authorities. CENTR calls on the Commission to enshrine that action at domain name registry level should only be available as a measure of last resort as it does not remove the infringing content from the internet, and may…

LinkedInX
SC

Swedish Consumer Agency

· · filed 20 Dec 2022 · source

PDF

The Swedish Consumer Agency welcomes a targeted revision of Regulation (EU) 2017/2394 on consumer protection cooperation (CPC Regulation). Overall the Regulation provides for a solid legal basis for effective cross-border consumer protection cooperation.

LinkedInX
EE

Ecommerce Europe

· · filed 20 Dec 2022 · source

PDF

Ecommerce Europe welcomes the opportunity to provide additional input for the Commissions evaluation process on the Consumer Protection Cooperation (CPC) Regulation (EU) 2017/239. We appreciate the CPC Regulation as it stimulates competent national authorities to cooperate on consumer protection actions and the enforcement of EU consumer law, especially in cross-border cases.

LinkedInX
ZD

Zentralverband der deutschen Werbewirtschaft e.V. (ZAW)

· · filed 19 Dec 2022 · source

PDF

The Commission is assessing whether the report on the application of the CPC Regulation (Regulation (EU) 2017/2394) to be submitted by January 2023 pursuant to Article 40 of the CPC Regulation requires a legislative proposal to further strengthen the enforcement of consumer protection in the cross-border area. The Zentralverband der deutschen Werbewirtschaft e.V. (ZAW) opposes such a legislative proposal.

Filed in German · English published by the European Commission

LinkedInX
EA

Elektrosmog a zdravie

· · filed 10 Dec 2022 · source

The citizens’ association Elektrosmog and Health welcomes this initiative because, in our view, it is important to educate customers on the safe use of modern technologies, especially wireless devices. The proposed law should address the following problems: Problem 1: People already need to be informed about the health threats of radio-frequency radiation when purchasing any device with a wireless function.

Filed in Slovak · English published by the European Commission

LinkedInX

We "Europeans for Safe Connections" welcome this activity. EU consumer law should address these issues: Issue 1: Consumers should be educated how to use modern wireless products safely (e.g. turn off the wireless functions at night). It is necessary that people are fully informed and given an option (e.g.

LinkedInX
IC

INDECOSA-CGT

· · filed 7 Dec 2022 · source

The digitalisation of consumer markets requires close European cooperation to protect consumers in a fair way. It must be strong with deterrent effects against digital abuse. Care must also be taken to ensure its simplicity so that it can be effective, as complexity makes it less effective. However, effective consumer protection requires prior informed use of online sites.

Filed in French · English published by the European Commission

LinkedInX
WS

Wirtschaftskammer Österreich

· · filed 7 Nov 2022 · source

PDF

Ladies and gentlemen, we would like to respond to the invitation to provide an opinion on the impact assessment on consumer protection. The level of consumer protection in the Union is already extremely high. Further burdens on the economy are strongly rejected; this is particularly important in view of the current extraordinary challenges faced by businesses.

Filed in German · English published by the European Commission

LinkedInX
OB

On the basis of the measures taken on access and accessibility for people with physical mobility, we propose the creation and inclusion of this area in the material, within the meaning of EC Directive 2019/882, so that there is further common action by EU countries on the one hand.

Filed in Slovak · English published by the European Commission

LinkedInX
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Method. Every quote is verbatim from the organization’s own submission to the European Commission, trimmed to its opening passage and never summarized by a model. Where a submission was filed in another EU language we show the English text the European Commission publishes alongside it, labeled on the quote; the original is one click away at the source. Groupings use the respondent type the organization itself selected when filing. We deliberately do not label anyone “supportive” or “opposed” — you read what they wrote and draw your own conclusion. Organizations only, never individuals. Reused under Commission Decision 2011/833/EU; the European Commission is not liable for this reuse.