Attached, please find Twilio's submission for the Public Consultation on the Digital Networks Act (DNA) proposal. As a leading B2B cloud communications provider, Twilio empowers businesses, governments, and nonprofits of all sizes, in Europe and globally, to build, scale, operate, and ultimately enhance real-time engagement with their customers and constituents.
Twilio
Company · United States · EU Transparency Register 067223231522-58
Counts here are a floor, never a total: they cover the 665 consultation files tracked so far (57,774 submissions, mostly 2021–26), so an organization's real filing history is larger, not smaller.
Who they are
Among the 1210 companies & groups on this site, they rank #247 by legislative files engaged, a count of participation, not a measure of influence.
Declares membership of
- ITI - https://www.itic.org/
- CCIA Europe - https://ccianet.org/
- TechUK - https://www.techuk.org/
- EIF - https://www.internetforum.eu/
- Bitkom - https://www.bitkom.org
- One Consortium - https://oneconsortium.org/
- Twilio is a member of the Coalition of Innovators in Communication- https://ccianet.org/coalition-of-innovators-in-co…
Self-declared to the EU Transparency Register (snapshot 14 Oct 2026).
- Register category
- Companies & groups
- Registered as
- Twilio Inc.
- Head office
- San Francisco, United states
Self-declared to the EU Transparency Register (snapshot 14 Oct 2026); cost bands are floors, not audited totals. Reused under Commission Decision 2011/833/EU.
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Their record over time
Twilio filed 8 positions between 10 Sept 2020 and 15 Jun 2026, across 6 of the 665 legislative files tracked here, attaching a full position paper 8 times.
What they argued
Attached please find Twilio's submission for the Digital Networks Act Call for Evidence. As a leading B2B cloud communications provider, Twilio empowers businesses, governments, and nonprofits of all sizes, in Europe and globally, to build, scale, operate, and ultimately enhance real-time engagement with their customers and constituents.
Twilio welcomes the opportunity to engage further with the European Commission on its proposal regarding appropriate rules for the use of Artificial Intelligence (AI). Twilio has already submitted a response to the European Commission’s White Paper on Artificial Intelligence – A European Approach and to the Inception Impact Assessment on developing requirements for Artificial Intelligence.
Twilio thanks the European Commission for the opportunity to respond to the Inception Impact Assessment on developing requirements for Artificial Intelligence. Twilio has already submitted a response to the European Commission’s White Paper on Artificial Intelligence – A European Approach where the company highlighted its support for this important discussion and Twilio’s willingness to contribute constructively.
Twilio welcomes the opportunity to provide its feedback on the European Commissions White Paper entitled How to master Europe's digital infrastructure needs?. We consider ourselves a key contributor to the EUs Single Market, providing electronic communications and digital services in nearly all EU Member States.
As a Business-to-Business (B2B) provider of cloud communication services, Twilio welcomes the laudable intent of the Cyber Resilience Act (CRA). Protecting critical telecommunications and information infrastructure is a key priority to Twilio.
Twilio strongly supports the Commissions proposal for a European Business Wallet (EBW). As a regulated telecom operator, Twilio experience's first-hand the friction caused by fragmented, manual compliance processes across Member States, particularly regarding fraud prevention (KYC/KYBC) and regulatory reporting.
Twilio -- both a user of public-sector identification schemes and a provider of authentication tools -- has followed the European Commission’s work on a European Digital Identity scheme with great interest. Twilio previously responded to the Commission’s initial consultation on this matter.
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Turns up on the same files
Organizations that also filed on at least two of the same consultations. A shared interest in the same dossiers, not evidence of coordination, and we do not suggest any.
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Everything on this page comes from Twilio’s own submissions to the European Commission. We have added nothing and interpreted nothing. If something is wrong or out of date, email info@policyspeak.com and we will correct it. If you are an individual named in a record, our privacy policy sets out your rights to correction, objection and removal.
Quotes are verbatim from submissions published by the European Commission, trimmed to their opening passage and never summarized by a model. Organizations only, never individuals. Reused under Commission Decision 2011/833/EU; the European Commission is not liable for this reuse.