2011/0373(COD)COM(2011)793

Consumer ADR Directive

Proposal for a DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)

Stage: In force, reached 18 Jun 2013
In force: In force since 8 Jul 2013 · CELEX 32013L0011
Transposition deadline: 9 Jul 2015
Procedure: Directive · Ordinary legislative procedure
Last activity: 8 Jul 2013

4 entries · record as of 12 Oct 2026

Where it stands

Latest: Discussions within the Council or its preparatory bodies, 2 Oct 2019.

12 Mar 2013
- EP opinion on 1st reading
- EP position at first reading
21 May 2013
- Signature by the president of the EP and by the president of the Council
2 Oct 2019
- Discussions within the Council or its preparatory bodies

14 documents

Documents

Newest first. Each opens at its source.

Proposal · COM(2023)0648Commission · 17 Oct 2023
Text adopted · OJ L 165 18.06.2013, p. 0063Commission · 18 Jun 2013
Text adopted · Directive 2013/0011Commission · 21 May 2013
OJ C 136 11.05.2012, p. 0001Commission · 11 May 2012
SEC(2011)1408Commission · 29 Nov 2011
SEC(2011)1409Commission · 29 Nov 2011
Report · A7-0280/2012Parliament
Proposal · COM(2019)0425Commission
Committee opinion · PE486.223Parliament
Report · PE487.749Parliament
Amendments · PE489.695Parliament
Committee opinion · PE496.382Parliament
Text adopted · SP(2013)306Parliament
Text adopted · T7-0066/2013Parliament

Summary

Generated

Directive 2013/11/EU requires Member States to ensure consumer disputes over sales and services contracts can go to listed ADR entities meeting quality standards. Member States had to transpose it by 9 July 2015. It covers traders and consumers, excluding health care and non-economic services. This is the original 2013 text; later amendments are not reflected.

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Sources: EP Legislative Observatory · EU Law Tracker · EUR-Lex. Record as of 12 Oct 2026. Something wrong on this page? Report an error.

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